Aligning with Hybrid Solutions vision we strive to enhance and upgrade our products and services, to elevate our Technical Support we are excited to release the advanced ticketing system connecting our elite brokers to our dedicated technical support team through the VertexFX Back office.
VertexFX In-App Support represents a significant advancement in customer service within the trading industry. Designed with the user experience in mind, this innovative feature streamlines support processes, making it easier than ever for brokers to connect and resolve issues efficiently.
- Open a ticket with a few clicks.
- Follow up and check for updates on one screen.
- Prioritize your tickets and customise the display.
- Real-time updates, follow-ups, and feedback.
- Easy access to the technical support team and guaranteed fast response.
- The Technical Support team is available 24/6
